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eClinicalWorks Revenue Intelligence, Scoped to Your Version's Data
eClinicalWorks data availability varies by version and configuration. Nuvory starts by confirming what yours exposes, then finds referrals, recalls and orders that never became completed care.
What is eClinicalWorks revenue intelligence?
eClinicalWorks revenue intelligence means checking every referral, order and recall in your eClinicalWorks data against what was actually scheduled and completed. Nuvory, a healthcare revenue leakage intelligence platform, is designed to work with eClinicalWorks through its certified FHIR R4 APIs, with bulk export where enabled. Because data varies by version and configuration, HealthArc confirms which datasets are available before any rule goes live.
Why does an eClinicalWorks setup start with a data check?
Two practices on eClinicalWorks can expose different data, depending on version and configuration. So the first step is confirming what yours makes available. The timeline is set once that is known.
- Confirm available datasetsHealthArc checks which datasets your eClinicalWorks version and configuration expose, including scheduling and referral data.
- Approve API accessYour eClinicalWorks administrator approves access and names the locations and facilities in scope.
- Load historyAbout two years of history is loaded, through bulk export where enabled.
- Map facilities and referral typesFacilities, local order codes and referral types are mapped to rules.
- Clinician sign-offA clinical reviewer at your practice checks real patients against each rule before it runs.
- Incremental nightly updatesAfter the initial load, changes come in each night.
Find out what your eClinicalWorks data can show
We will confirm which datasets your version and configuration make available.
Where do eClinicalWorks practices lose patients?
Mostly in queues. A referral arrives and waits in a referral queue. An order is signed and sits with no date. A recall date passes while the front desk handles today's walk-ins. eClinicalWorks holds the record; what most practices lack is a nightly check that compares each open item with the schedule and with completed visits.
- Referral queues Inbound referrals that wait for a first call, then wait again for a visit.
- Open orders Imaging, diagnostic and procedure orders past their expected window.
- Missed returns Patients told to come back who never booked.
- No-shows Missed appointments with no new date.
Which eClinicalWorks data does Nuvory read?
Nuvory reads through eClinicalWorks' certified FHIR R4 APIs, plus scheduling and referral data. Each row is confirmed for your version during discovery.
| Data | FHIR resource | What Nuvory uses it for |
|---|---|---|
| Patients | Patient | Identity and contact details |
| Providers and facilities | Practitioner, Location | Ordering providers and where care happens |
| Scheduling | Appointment | Bookings, cancellations and no-shows |
| Visits | Encounter | Completed visits |
| Referrals and orders | ServiceRequest | Inbound referrals and procedure orders |
| Completed procedures | Procedure | Closing open orders |
| Diagnoses | Condition | Inputs to recall rules |
| History | Bulk data export, where enabled | The historical load and baseline |
What does Nuvory turn eClinicalWorks queues into?
Unlike eClinicalWorks analytics software that reports totals, Nuvory names the patient and the next action.
Referrals that stalled
eClinicalWorks referral tracking with configurable contact and visit windows.
Learn moreReturns that never booked
eClinicalWorks recall management that checks the schedule before flagging anyone.
Learn moreOrders past their window
Diagnostic and procedure orders with no scheduled or completed match.
Learn moreWho to call first
Ranked by estimated value, urgency and confidence, one owner per task.
Learn moreGive your front desk a list worth working
See how ranked open items look for an eClinicalWorks practice.
Can Nuvory open inside eClinicalWorks?
Where your configuration supports SMART on FHIR launch, yes. Where it does not, staff work the ranked list in Nuvory and schedule in eClinicalWorks as usual. Either way Nuvory reads and ranks; it does not write appointments.
Order-heavy specialties such as cardiology, pulmonology and primary care are a common fit. Groups comparing options often also look at athenahealth, the live connection, or NextGen.
What should you ask about eClinicalWorks revenue intelligence?
- Which datasets will be available for our version? Get this confirmed in writing before rules are built.
- How are faxed referrals handled? Coverage depends on how your practice files them in the chart.
- Who signs off rules? Your clinical reviewer, not the vendor.
- How is data protected? Ask for the business associate agreement and the SOC 2 Type II report on HealthArc's platform; ours are described on the security page.
Other EHRs Nuvory works with
eClinicalWorks is a trademark of its owner. Its use here describes compatibility only and does not imply endorsement or partnership.
Further reading
SMART on FHIR, FHIR R4 and Bulk Data: an EHR integration guide for practice leaders
What practice leaders should know about FHIR R4, US Core, Bulk FHIR export, SMART on FHIR app launch, HL7 v2 and X12, and what to ask any EHR vendor.
EHR & Data IntelligenceEHR Analytics vs. Revenue Leakage Intelligence: What Built-In Reporting Misses
EHR reports describe records one type at a time. Revenue leakage intelligence matches referrals, orders and recalls to the visits and procedures that should follow, and checks whether care was completed. Here is where each fits.
Referral IntelligenceWhy Referrals Don't Get Scheduled: Where Intake Breaks
Most referrals that are never scheduled stall in a handful of predictable places. Here is where the workflow breaks between receipt and booking, and a set of operational statuses that keeps every referral visible.
Questions, answered
More in our FAQ, or ask our team.
Does Nuvory work with every eClinicalWorks version?
Data availability varies by eClinicalWorks version and configuration. The HealthArc team confirms which datasets are available for your practice before rules go live.
Does Nuvory schedule patients in eClinicalWorks?
No. Staff keep scheduling in eClinicalWorks. Nuvory identifies who needs a call or booking and sees the appointment on its next nightly run.
What does our administrator need to approve?
API access for Nuvory, plus your practice details and the locations and facilities in scope.
How is historical data loaded?
Through bulk export where enabled, covering about two years, followed by incremental updates each night.
Can we add claims data?
Yes, optionally. Claims (X12 837/835) or HIE feeds make completion matching more precise where connected. Multi-source feeds are part of the Enterprise plan.
Confirm what your eClinicalWorks data can show
Book a demo and we will scope data availability for your configuration.